وظائف
>
Kuwait City

    Service Manager - Kuwait City, الكويت - Talent Pal

    Talent Pal
    Talent Pal Kuwait City, الكويت

    منذ 4 أيام

    Default job background
    وصف

    Responsibilities

    1. Business and profit planning as well as representation of Service and Logistics Define a vision and derive strategic and operative objectives. Develop appropriate performance indicators for Service and Logistics derived from the corporate strategy in coordination with Management as well as neighboring departments. Create binding investment cost sales and profit plans based on strategic and operational goals taking into account the overall value chain (such as market share for Service and Parts volume planning for Parts and Accessories and vehicle throughput). Monitor and manage Service and Logistics by means of consistent observation and analysis of key figures. Regularly check goals and measures and derive and ensure the implementation of appropriate corrective measures if necessary. Ensure that vehicle handover is done according to distributor standards. 2. Service & Parts market development Ensure systematic service and parts market development within Service and Logistics. Creation of marketing plans for Service and Logistics. Develop marketing measures for customer loyalty and acquisition. Implement available marketing measures for sales support. Sustain the effectiveness of marketing measures and communicate to the entire executive management team. 3. Control of Service and Logistics processes and quality assurance Develop communicate and monitor quality targets and process standards given the manufacturers specifications. Ensure consistent quality of work processes repairs and advisory service. Plan and optimize work processes as well as their interfaces with the aim of the best possible customer support. Identify and control the relevant drivers as well as develop and consistently implement measures with the aim of continuous retention and improvement of customer satisfaction (CSI). Ensure consistent customer relations management (CRM) across divisions and sales stages. 4. Complaint management Develop a professional and sustainable complaint process as well as the interfaces in the interest of the best possible customer support.

    Job RequirementsEducational Qualifications

    Education Degree :

    Bachelor Major :
    Business Administration / Engineering.

    Experience

    Years of Experience :
    5 7 Years Field of Experience
    :
    Automotive Aftersales

    Skills

    Problem Solving & Result Orientation Customer Orientation Team Work & People Management Communication & Interpersonal Effectiveness Process Excel & Quality Focus Strategy and planning Leadership and Managing Change Decision Making & Risk Management

    Other Requirements

    Gender :
    Male Age : 30 40 Years Preferred Language :
    Arabic Duty Shift / Timings :
    One Shift / 8:00 am 5:00 pm

    Salary & Benefits

    Salary :

    Attractive Salary Other Benefits :
    Company Car HRA

    Job Remarks



    Job Country :

    Kuwait Nationality :

    Any Career Level :
    Management This job has been sourced from an external job board.
    More jobs on
  • Indiasinkuwait

    Service Managment

    منذ 5 ساعات

    Indiasinkuwait Kuwait City, الكويت

    Job & Company Description · We, the property industry with state-of-the-art experience in property development has a vacancy for a Financial Accountant to join in our The vacant role requires a candidate that is able to deal with tasks that need a technical approach, a innovative ...

  • Talent Pal

    IT Service Operations Manager

    منذ يوم

    Talent Pal Kuwait City, الكويت

    IT Service Operations Manager · Informational Technology (IT) Jahrah Kuwait Job Description: We are seeking an experienced IT Service Operations Manager to lead and optimize our IT Service Management (ITSM) processes. As the IT Service Operations Manager you will be responsible f ...

  • Hamad Medical Corporation

    Healthcare Service Manager

    منذ أسبوع

    Hamad Medical Corporation Kuwait City, الكويت

    Someone who holds position as Consultant Clinical Psychologist, Principle Clinical Psychologist, or Lead Psychologist · Doctoral level training in clinical psychology · Registered in Health and Care Professionals Councils (HCPC) or relevant other council · Experience of speciali ...

  • Indianinkuwait

    Service Delivery Manager

    منذ يوم

    Indianinkuwait Kuwait City, الكويت

    Department: Operations Department · Location: Western Cape · Reporting to: Head of Operations · Job Summary: Work independently and supervise contractors and teams working at heights on different client sites within Responsible for controlling the projects within the allocated pr ...

  • Nuhorizon Staffing Solutions

    Tech Services Manager

    منذ 5 ساعات

    Nuhorizon Staffing Solutions Kuwait City, الكويت

    Be a point of contact for 3rd party testing agencies such as TUV and NDT companies. · Co-operate with 3rd party agencies in the periodic testing of rides. · Ensure NDT preparation work is scheduled in a timely manner for pre periodic testing. · Schedule pre-testing and inspection ...

  • ALGHANIM INDUSTRIES Company

    Sr Service Manager

    منذ 5 أيام

    ALGHANIM INDUSTRIES Company Kuwait City, الكويت

    Speech-Language Pathologist · PRNSNF- · JOB SUMMARY · The Speech-Language Pathologist plans, conducts and evaluates the treatment program for individuals with disorders in the comprehension and production of speech and language, as set forth by the American Speech-Language and H ...

  • IW EXPRESS

    Senior Customer Service Manager

    منذ أسبوع

    IW EXPRESS Kuwait City, الكويت

    8- 10 years years experience in a customer service management role and industry experience of 3-4 years in the courier delivery/logistics or transportation industry · Strong leadership skills with the ability to motivate and develop team members. · Excellent communication and int ...

  • Nuhorizon Staffing Solutions

    Asst Tech Services Manager

    منذ 5 ساعات

    Nuhorizon Staffing Solutions Kuwait City, الكويت

    Analyzing existing IT systems and providing improved solutions. · Establishing the resources required for projects and presenting findings to upper management. · Collaborating with technical staff to create strategic plans to deliver services. · Analyzing clients' issues and deve ...

  • Dubai Holding Group

    Conference and Events Service Manager

    منذ يومين

    Dubai Holding Group Kuwait City, الكويت

    · • To ensure proper care, security, and maintenance of hotel equipment through proper supervision of service personnel. · • To maintain a daily housekeeping program to include storage and operational areas and staff appearance. · • To maintain and control inventory of banquet e ...

  • American International University, Kuwait

    IT Service Operations Manager

    منذ أسبوع

    American International University, Kuwait Al Jahra, الكويت

    Develop, implement, and monitor ITIL processes to streamline service delivery. · Ensure that ITSM processes are aligned with the evolving needs of the business. · Lead the management, communication, escalation, and resolution of critical incidents. · Drive service improvement act ...

  • Talent Pal

    Cinema Operations Manager

    منذ 4 أيام

    Talent Pal Kuwait City, الكويت

    Midland College (MC), is a comprehensive public community college providing higher education, skills development, continuing education, community services and cultural enrichment to the Midland community. With online, hybrid and traditional face-to-face classes, Midland College p ...

  • General Dynamics Information Technology

    Communication Planner

    منذ يوم

    General Dynamics Information Technology Kuwait City, الكويت

    Communication Planner · Transform technology into opportunity as a Communication Planner with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how ...

  • General Dynamics Information Technology

    IBD-SS Field Service Technician/Engineer

    منذ أسبوع

    General Dynamics Information Technology Kuwait City, الكويت

    GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career. Seize your opportunity to make a personal impact as a Field Service Technician/Engineer supporting PM FPS (Product Manager, Force Protection Systems) customer in SWA. At GDIT, ...

  • General Dynamics Information Technology

    IBD-SS Field Service Technician/Engineer

    منذ يومين

    General Dynamics Information Technology Kuwait City, الكويت

    GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career. Seize your opportunity to make a personal impact as a Field Service Technician/Engineer supporting PM FPS (Product Manager, Force Protection Systems) customer in SWA. At GDIT, ...

  • Leidos

    Training/Project Administrator

    منذ 3 أيام

    Leidos Kuwait City, الكويت

    Description · Join a team committed to a mission · At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainable. Everyt ...

  • MatchaTalent

    Global Oil Gas Senior Safety Engineer

    منذ 5 ساعات

    MatchaTalent Kuwait City, الكويت

    his role required candidate to permanently relocate at Dhahran Saudi Arabia. · About the Company · This company engages in the exploration production transportation and sale of crude oil and natural gas. It operates through the following segments: Upstream Downstream and Corporat ...

  • MatchaTalent

    Global Oil Gas Safety Advisor

    منذ 5 ساعات

    MatchaTalent Kuwait City, الكويت

    his role required candidate to permanently relocate at Dhahran Saudi Arabia. · About the Company · This company engages in the exploration production transportation and sale of crude oil and natural gas. It operates through the following segments: Upstream Downstream and Corporat ...

  • MatchaTalent

    Global Oil Gas Senior Safety Engineer

    منذ 5 ساعات

    MatchaTalent Kuwait City, الكويت

    his role required candidate to permanently relocate at Dhahran Saudi Arabia. · About the Company · This company engages in the exploration production transportation and sale of crude oil and natural gas. It operates through the following segments: Upstream Downstream and Corporat ...

  • MatchaTalent

    Global Oil Gas Senior Incident Investigator

    منذ 5 ساعات

    MatchaTalent Kuwait City, الكويت

    his role required candidate to permanently relocate at Dhahran Saudi Arabia. · About the Company · This company engages in the exploration production transportation and sale of crude oil and natural gas. It operates through the following segments: Upstream Downstream and Corporat ...

  • MatchaTalent

    Global Oil Gas Building Life Safety Plans Examiner

    منذ 5 ساعات

    MatchaTalent Kuwait City, الكويت

    his role required candidate to permanently relocate at Dhahran Saudi Arabia. · About the Company · This company engages in the exploration production transportation and sale of crude oil and natural gas. It operates through the following segments: Upstream Downstream and Corporat ...