- Develop, implement, and monitor ITIL processes to streamline service delivery.
- Ensure that ITSM processes are aligned with the evolving needs of the business.
- Lead the management, communication, escalation, and resolution of critical incidents.
- Drive service improvement activities to enhance the overall quality of IT services.
- Serve as an escalation point for incident management, providing guidance and support as needed.
- Bachelor's degree in a relevant field such as Information Technology, Computer Science, or Business Administration (preferred)
- Comprehensive understanding of the ITIL framework and ITSM best practices.
- Excellent communication skills, with the ability to effectively collaborate and resolve conflicts.
- Strong leadership abilities, capable of leading and coordinating cross-functional teams.
- Proven experience in IT service management or a related field.
- Relevant certifications such as ITIL are highly desirable.
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Wellsite Supervisor
منذ يومين
Oil and Gas Job Search Ltd Al Jahra, الكويتThe Managed Pressure Drilling Services Field Specialist III are responsible for all day-to-day operational matters, including Quality and HSE, at the rig site and at the base. This position is the focal point for rig operations and shore based personnel when mobilizing equipment ...
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Capability Development Manager
منذ أسبوع
CHALHOUB Group Al Jahra, الكويتNSPIRE | EXHILARATE | DELIGHT · For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eigh ...
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DSV - Global Transport and Logistics Al Jahra, الكويتManage all aspects of new system changes requests implementation from start to end, including planning, organizing, overseeing workflow, and communicating progress to key stakeholders. · Lead conversations with system stakeholders to identify new process automation initiatives an ...
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Compliance Advisor
منذ يوم
Oil and Gas Job Search Ltd Al Jahra, الكويتMaintains safety and service quality as first priorities when working across all areas of the business · Where required in the case of non-conformance, exercises Stop Work Authority to suspend operations involving radioactive materials, lithium batteries and explosives. · Support ...
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Senior HR Manager
منذ يومين
Oil and Gas Job Search Ltd Al Jahra, الكويتPartners with the Kuwait Leadership and Geozone HR Leadership Team and other key stakeholders to develop and implement processes, practices, and systems that assure high-quality HR business partnership, staff consulting, and execution of HR service delivery. · Plays a key role in ...
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Maintenance Manager
منذ أسبوعين
Amentum Al Jahra, الكويتReports to and supports the APS-5 Project Manager for APS-5 maintenance posture. · Serves as the principle adviser to the APS-5 Program Manager for all APS-5 maintenance operations; develops maintenance plans, policy, and programs in support of APS-5 maintenance restructure. · Re ...
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Facility Workshop Manager
منذ يومين
Oil and Gas Job Search Ltd Al Jahra, الكويتEnsure Weatherford OEPS Facility Safety standard is implemented on all base facilities and staff houses · Manage subcontractor activities at base to ensure compliance with Weatherford applicable policies and procedures · Collaborate / Manage / Control with the PL OMs on location ...
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Oil and Gas Job Search Ltd Al Jahra, الكويتProduce and Maintain an efficient system for the tracking of Equipment Usage, Inventory Control and Equipment Upgrades required or planned · Ensure all current operating contracts are supported, and that the chain of support for any equipment/software problems they may encounter ...
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General Cashier
منذ 5 أيام
MILLENNIUM HOTELS AND RESORTS KUWAIT Al Jahra, الكويتManage the daily cash transactions of the hotel, including cash collections and disbursements. · Ensure the secure and accurate counting, recording, and depositing of cash. · Reconcile cash drawers and ensure adequate change funds are available. · Maintain and control petty cash ...
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Quality Manager
منذ يومين
Oil and Gas Job Search Ltd Al Jahra, الكويتFollows all safety and compliance procedures; maintains compliance and safety as first priorities when working across all areas of the business. · In case of concerns with safety, quality non-conformances, or integrity concerns, exercise Stop Work Authority to suspend operations. ...
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Assistant Director of Career Services
منذ 8 ساعات
American International University, Kuwait Al Jahra, الكويتServe as member of the Division of Enrollment and Student Affairs, participating in discussions, decision-making, and policy recommendations. · Ensures the success of the Office of Career Services by coordinating the development and evaluating progress of the goals and objectives ...
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Spa Therapist
منذ يوم
Accor Al Jahra, الكويتPerform massage and treatments while maintaining the client's comfort at all times. · Ensure individualized guest service through acknowledging and responding to their needs and expectation. · Actively participate in other areas of the Spa Operation, such as body treatments, prod ...
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Dispatch Support Lead
منذ يوم
TALABAT Al Jahra, الكويتPurpose of the Job The Procurement Officer is to manage the procurement of goods and services within a given region and will coordinate closely with the Logistics, Store & with Management, and also procurement Officer has to ensure all logistical requirements are met for their as ...
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Cybersecurity Unit Manager
منذ 8 ساعات
American International University, Kuwait Al Jahra, الكويتDeveloping and implementing comprehensive cybersecurity strategies and policies to protect the university's digital assets and infrastructure. · Overseeing the design, implementation, and operation of cybersecurity technologies and systems, including firewalls, intrusion detectio ...
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Head Consultant
منذ 4 أيام
KBR Al Jahra, الكويت دوام كاملTitle: · Head ConsultantKBR is looking for Head Consultant to be based in Kuwait · KBR Consulting is seeking a Head Consultant to work as part of the KBR Consulting team. Successful candidates will be key members of the team providing consulting services and contributing to busin ...
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AFCAP V OCN/LN Kuwait: Escort
منذ أسبوع
KBR Al Jahra, الكويت دوام كاملTitle: · AFCAP V OCN/LN Kuwait: Escort (Secret Clearance)Belong, Connect, Grow with KBR · PROGRAM SUMMARY: · KBR'S AFCAP V group provides ongoing support and operations services to the United States Air Force. The Security Escort Program acts as an integrated member of the unit p ...
IT Service Operations Manager - Al Jahra, الكويت - American International University, Kuwait
وصف
Qualifications: