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    Call Center Supervisor - Kuwait City, الكويت - Padra Medical Center

    Padra Medical Center
    Default job background
    وصف
    • Supervise and coordinate the activities of the call center team to ensure smooth operations and optimal performance.
    • Monitor call center metrics, such as call volume, wait times, and resolution rates, and take necessary actions to meet performance targets and service level agreements (SLAs).
    • Provide training, coaching, and feedback to call center representatives to enhance their skills and performance.
    • Handle escalated calls and resolve customer complaints or issues in a timely and professional manner.

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    call center supervisor

    منذ يومين


    Diyar United Company Kuwait City, الكويت

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    منذ يوم


    United Real Estate Company URC Kuwait City, الكويت

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    منذ ساعة


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    منذ ساعة


    Dar Al Shifa Hospital Kuwait City, الكويت

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    منذ ساعة


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    منذ أسبوع


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    منذ 4 أيام


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    منذ ساعة


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