alaa yehia

• Professional project manager with more than 15 years of project management experience in leading large scale multi-million-dollar complex assignments/portfolios managing client relationships and working as a conduit between the delivery teams and various management layers within an engagement.
• Extensive experience of leading & executing multiple large scale/medium IT programs, with experience in directing all aspects of software project lifecycle with different project methodologies like waterfall, Agile, Scrum
• Manage resource acquisition, project costing, forecasting and profitability of the engagement
• A strategic thinker with excellent stakeholder & client relationship management (Ongoing, dynamic, and active engagement with clients & Stakeholders) and trained PMP professional
• Experienced in implementing portfolio, program, and project management best practices, including change management, dependency management, organizational communications, key metrics and dashboards. 
• Ability to understand client business model and proactively create opportunities to drive value
• Strong organizational, analytical, and problem-solving abilities
• Worked directly with executives, stakeholders, and program owners to gather and communicate program status. Include generation of effective ,regular status reports and preparing for and leading meetings
• Ability to thrive in ambiguous environments and situations and known for delivering high levels of results

Senior Software Projects Manager                                             2015 - Current

    Eportal Holding - Subsidiary of Saudi Telecom (STC) 

• Worked with the cross -functional to identify cross-team dependencies and manage inter-team tasks, and facilitated scrum team in cross locations
• Work closely with project sponsor, cross-functional teams, and assigned project managers to plan and develop scope, deliverables, required resources, work plan, budget, and timing for new initiatives
• Manage program and project teams for optimal return-on-investment, and coordinate and delegate cross-project initiatives
• Identify key requirements needed from cross-functional teams and external vendors
• Develop and manage budget for projects and be accountable for delivering against established business goals/objectives
• Work with other program managers to identify risks and opportunities across multiple projects within the department
• Analyze, evaluate, and overcome program risks, and produce program reports for management and stakeholders

Projects:

• Public Authority for Manpower (PAM)-Kuwait: Implementation for Business Automation System with E-services (PAM ATSYS)- Oracle BPM/SOA/WebLogic/ADF
• Ministry of Education -Kuwait: Data Integration and Golden Gate Implementation 
• Ministry of Social Affairs-Kuwait: Implementation for COOPS (74) Business Automation System – Oracle BPM/SOA/WebLogic
• Public Authority for Manpower (PAM)-Kuwait: Implementation for Business Automation System for Home Maid Department with E-services - Oracle BPM/SOA/WebLogic/ADF
• Ministry of Social Affairs-Kuwait: Implementation Election System for Coops (74) integrated with the COOPS internal business process system.
• Kuwait University: Web Content Management Implementation for 19 College – Oracle WCM
• Ministry of Education -Kuwait: Oracle Exadata X5-2 Implementation and Integration with MOE applications
• Ministry of Social Affairs-Kuwait: Implementation for Automation System (FCASYS)- Oracle BPM/SOA/WebLogic/Web services with 22 Government Entity
• Public Authority for Minor Affairs-Kuwait: Investment Process Management & E-Services – Oracle Forms & Reports
• Boubyan Bank-Kuwait: Oracle Exadata X5-2 Implementation with ATM Integration & Migration Services and Building DR Site
• VIVA Telecom-Kuwait: Oracle Exadata X4-2 delivery & Data Migration and building DR Site

IT Projects Manager – SSH International                                                         August 2009 - 2015

Projects Summary:

• Deltek ERP Implementation
  • Responsible for the whole project beginning with business requirements, technological architecture, HW preparation, deployment, testing and End User training
• Al Arabi Office, Office Infrastructure
  • Build full Network infrastructure and deploy office environment ready for 55 users.
  • Responsible for the whole project beginning with design,deployment and then testing.
• South Africa Office, Datacenter  
  • Build fully deployed office environment ready for 45 users from power, network connectivity & server capacity perspective.
  • Responsible for the project management throughoutthe entire projectlifecycle. Manage Procurements for all hardware,software and licenses.in addition to manage implementations for all technologies and commissioning.

• MS Lync 2013 and SCCM Implementation
  • Deploy MS Lync 2013and Lync client installation for 750 users
  • Responsible for the project management throughout the entire  project lifecycle.  Manage project design,deployment, and client installation then testing for user’s Lync 2

Assistant Project Manager– Info center                                                            June 2007 – August 2009

Projects Summary:

• Telephony Call Center, Implementation of Marketing Call Center
  • Managing to build outsourcing call center. Implementation includes network infrastructure, Telecom, High Availability Servers and deploying CRM
  • Follow up on the team for installation for all hardware, servers, call managers, phones and pcs.
  • Procurement for all Hardware and software
  • Training for the call center agents
  • Follow-up on testing Sage Accpac CRM and request modifications from the vendor when needed.
  • Follow up with finance team to ensure payments are done to vendors as the schedule
  • Ensure that preventive maintenance is taken place regularly and ensure high availability services are running properly in case of failure
  • Contact hardware vendors in case of hardware failure
  • Issue reports on services to managements.

Academic Qualifications

Bachelor of Science in Computer and Telecommunications                                                 2002-2006

Business and Computer University (BCU) Beirut, Lebanon

Diploma in Management Information System (MIS)                                              2002-2005

Professional Training/ Certificates 

Project Management Professional – (PMP 1747287)

Certified SAFe 5 Agilist

Certified Oracle Cloud Project Management

Certified IT Manager (CITM)

ITIL V3