- Proven experience in customer service or support roles, demonstrating exceptional communication and problem-solving skills
- Strong interpersonal skills with the ability to empathize with customers and address their needs effectively
- Proficiency in using customer support tools and software to manage tickets, inquiries, and escalations
- Excellent multitasking abilities with the capacity to prioritize tasks and handle customer inquiries efficiently
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Technical Support Specialist
منذ 6 أيام
NCR Atleos Kuwait City, الكويتTechnical Support Specialist (II), with the following conditions: · At least 5 years of experience working as a system engineer in a call center environment. · Experience the Genesys Pure Engage call center system. · Strong troubleshooting and problem solving skills. · Skills in ...
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Customer Support Specialist
منذ أسبوع
Intoude Foundation Kuwait City, الكويتServe as the first point of contact for customers, providing timely and professional assistance via phone, email, and live chat. · Address customer inquiries, concerns, and feedback with empathy and efficiency, ensuring a positive resolution to every interaction. · Troubleshoot t ...
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Tech Support Specialist
منذ أسبوع
Indianinkuwait Kuwait City, الكويتRespond to customer inquiries and assist in troubleshooting and resolving challenges · Actively update, maintain and monitor all aspects of computer networks · Resolve technical issues related to network interruptions · Attend in-person meetings with clients to analyze, troublesh ...
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T1 Customer Support Specialist
منذ أسبوع
AirDNA Kuwait City, الكويتNative or near-native English ability (additional languages a plus). · A problem-solver - clients have a million different thoughts and concerns, and bending them into what we offer and how we can help can require real thought. · A head for detail - you will be juggling phone cal ...
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Digital Sales Support Specialist
منذ أسبوع
Cengage EMEA Kuwait City, الكويتProvide digital training sessions as onboarding support for first time users, and for existing customers to ensure they can optimally navigate our digital products, training resources, and overall organization · Work closely with the Regional CSM to adapt and last-mile customer-f ...
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Premium Customer Support Specialist EMEA
منذ أسبوع
Deel Kuwait City, الكويتTake real ownership of customer issues from end-to-end and go above and beyond to resolve them. · Actively contribute to a culture where the fair treatment of customers is a priority. · Continuously learn the Deel platform and keep up to date with product features and changes. · ...
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Hostaway Kuwait City, الكويتProvide first-line technical support to customers via various channels including phone, email, and chat. · Diagnose and troubleshoot technical issues related to our SaaS platforms, including but not limited to software functionality, configuration, and integration. · Collaborate ...
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Senior Intelligence Operations Planner
منذ 5 أيام
CACI Kuwait City, الكويتMore About the Role: · Develop, coordinate, and direct CI support operations and missions to identify CI leads, Insider threats, and Green on Blue threats. · Assist in all components of CI and HUMINT operations. · Forecast, recognize, and anticipate issues. Resolve conflict among ...
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Mid-Level All-Source Analyst-Fusion Focus
منذ 5 أيام
CACI Kuwait City, الكويتMore About the Role: · Researches unclassified and classified databases for use in written products. · Monitors and analyzes strategic and operational intelligence information. · Provides research support for analysts who produce Intelligence Community reports and briefings. · Ma ...
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Junior Technical Support Analyst
منذ أسبوع
Winged Recruitment Kuwait City, الكويتProvide first-line technical support to end-users via phone, email, or chat, resolving issues promptly and efficiently · Diagnose and troubleshoot software and hardware problems, escalating complex issues to senior support specialists as needed · Document support tickets accurate ...
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MatchaTalent Kuwait City, الكويتThis role required candidate to permanently relocate at Dhahran Saudi Arabia. · About the Company · This company engages in the exploration production transportation and sale of crude oil and natural gas. It operates through the following segments: Upstream Downstream and Corpora ...
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Senior Piping and Valves Engineer
منذ يومين
MatchaTalent Kuwait City, الكويتPerform field troubleshooting on a daily basis or as requested. · Participate in major T&Is and emergency plant shutdowns. · Provide support to maintenance organizations by developing repair procedures and following up with ongoing repairs. · Participate in facilities audit activ ...
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Lead AI Solutions Architect
منذ أسبوع
AirSearch Kuwait City, الكويتHelp accelerate revenue growth through the adoption of AI solution architectures. · Develop multi-year strategies based on market data and customer needs. · Facilitate design sessions with customers and partners to demonstrate solution capabilities. · Support regional sales and t ...
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Quality Control Engineer
منذ 4 أيام
PrecisionHire Solutions Kuwait City, الكويتDevelop an extensive working knowledge of the internal products · Participate in developing testing plans · Participate in developing training materials · Troubleshoot issues reported by customers and guide users to solutions · Facilitate problem-solving between end user and deve ...
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Team Lead Client Support EMEA
منذ 5 أيام
Deel Kuwait City, الكويتLead, coach and manage the Client Support Specialists · Drive continuous development and performance management of your team · Be the Voice of the Customer (VoC): use data/feedback from customers, understand their pain points and implement workflow optimisations · Be a Deel Ambas ...
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Business Development Engineer
منذ أسبوع
One Click LCA Kuwait City, الكويتLiaise with prospective clients to understand how their business needs can be solved and develop quotes for our solutions to bring on board new customers · Support existing German-speaking customers by hosting specialist training sessions on LCAs and EPDs · Get and stay up to dat ...
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Humanities Teacher
منذ 4 أيام
KIES - KUWAIT INTERNATIONAL ENGLISH SCHOOL Kuwait City, الكويتTeach all areas of the school curriculum or your subject specialism · Organise the classroom and learning resources to create a positive teaching environment · Plan, prepare and teach lessons that cater for all student ability ranges · Motivate pupils with enthusiastic, imaginati ...
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Technical Director
منذ 3 أيام
COWI Kuwait City, الكويتSet the technical direction/focus of the department, identifying professional development opportunities consistent with the department strategy; · Encourage the combination of the infrastructure design and digitalisation specialist competencies on projects; · Set a consistent app ...
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Civil Estimation
منذ أسبوعين
Indianinkuwait Kuwait City, الكويتJWR Employment Specialist are working with an Irish Leading Global Manufacturer located in Westport, Co Mayo to recruit a Learning and Development Administrator. · The role will assist the Learning and Development function within the HR Department. The role will have a lot of var ...
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Global Renewables Sr Solar Power
منذ يومين
MatchaTalent Kuwait City, الكويتThis role required candidate to permanently relocate at Dhahran Saudi Arabia. · About the Company · This company engages in the exploration production transportation and sale of crude oil and natural gas. It operates through the following segments: Upstream Downstream and Corpora ...