- Follow all relevant Retail policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner
- Implement activities under close supervision
- Escalate complex problems to the relevant person to ensure case/issue is closed efficiently and in timely a manner
- Build and maintain guest experience standards in order to build strong loyalty
- Address customers' queries about products, prices, availability, product uses, and services
- Communicate with customers to assess their needs, provide assistance in satisfying those needs and meeting or surpassing customers' expectations
- Advise customers on product ranges best suited to their needs
- Demonstrate usage and benefits of various brands and products
- Generate sales, while achieving line and sales targets, using make up knowledge
- Push make up sales during events, promotions and launches
- Sell-out target tracking at store level
- Generate daily sales reports
- Participate in achieving incentives
- Post launch sales tracking at store level
- Ensure monthly make-up sessions are reached
- Ensure merchandising levels in the store are met as per the brand guidelines
- Ensure in store stock replenishment in the appropriate shelves/counters, at appropriate times
- Report stock shortages using the stock order form
- Ensure stock receipt as per set procedures
- Advise customers on the most appropriate range of products to use
- Demonstrate usage of various make up products
- Assist and guide customers in make-up application
- High School Degree / Certification in Make-up Application is a must
- A minimum of 2 years of relevant experience
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Beauty Consultant
منذ ساعة
Sephora Kuwait, الكويتAt Sephora, we stand together and we stand for something more. For empowerment, for exploration, for the opportunity to impact people's lives through the unlimited power of beauty. So we embrace uniqueness, unleash creativity, and pursue progress every day. Sparked by energy and ...