Saji Panolan

An Energetic and a professional hospitality/ housing coordinator committed to ensuring the safety and comfort for all employees or clients in their search for suitable accommodations. Having 9 Years progressive and challenging experiences in hospitality housing and property management. I am self-starter with emphasis on organizational effectiveness and cost containment closely aligned to guaranteeing customer satisfaction. I have the knowledge and working understanding of all aspects of leasing/rental agreements, contract negotiation. I am most successful when in a fast paced work environment. 
SKILLS
Assets Management; Document and file maintenance; Effective communication skills (oral/written); Adapts quickly to a changing environment; Maintenance and repair coordination; Pays attention to details; Can analyze and solve complex problems; Effectively communicate at all levels in order to achieve successful outcomes; Multy -lingual, English, Arabic, Urdu, Hindi, Tamil and Malayalam( Excellent in Speaking, reading and writing); Successfully manages and supervises a multy-cultural and diverse workforce.

EXPERIENCE
AMERICAN UNITED SCHOOL of KUWAIT , Sabah Al Salem, Kuwait — Senior Housing / Hospitality Coordinator
June 2013 - PRESENT
Key Job Duties and Responsibilities (partial listing, not all inclusive):   
Provides support and advice to housing tenants and prepare related reports to management

Handles sensitive and confidential housing incidents with discretion and diplomacy

Ensures that housing services conforms to occupancy, housing rules, and local ordinances

Liaise effectively with maintenance/repair personnel, contractors, the municipality, cleaning staff  

Source suitable housing based upon current need; ensure that units are furnished, fitted and maintained to the highest available standards

Develop and maintain accurate documentation of all units, assets/inventory, pricing structure, lease agreements, key contacts, etc

Inspects properties periodically, Processes applications for housing improvements/repairs

Maintains cordial, open and effective communication with tenants, landlords and other parties, as needed

Manage improvement loans/grants, repair/maintenance programs, evictions due to breach of lease

Evaluates the efficiency of housing schemes, Builds community relations, Interprets and implements housing rules and regulations fairly and consistently.

The roles may also involve:

Handling The Whole School Building and Housing Keys More than 2000 Pair Keys

Generates revenue and implements budget regarding housing issues and necessities

Identifies housing needs

Develops new housing schemes by reusing existing stock or managing new builds

Evaluates the efficiency of housing schemes

Builds relationships with the community

Interprets and implements housing rules and regulations

Recommends and develops local authority policies

Monitors and updating contractors' lists

Investigates and responds to client complaints.

EDUCATION
TECHNO GLOBAL UNIVERSITY,MEGHALAYA, INDIA — Masters: Masters of Arts degree (Major in Public Administration) 
June 2011 - March  2013, INDIA 
INTERNATIONAL UNIVERSITY of RAMANUJA,COAST ANDHRA, INDIA — Degree: Bachelors of Arts Degree / BA (Major in History) 
June 2005 - March  2008, INDIA 
SOUTHERN INSTITUTE of VOCATIONAL TRAINING,MEGHALAYA, INDIA — DIPLOMA :  Major in MARKETING MANAGEMENT (3 years)
June 2002 - March  2005, INDIA