SAINUL ABID

• Dynamic & result oriented Hotel Management Professional with 14 years of experience in Luxury Hotels, Restaurants & Corporate offices with quantifiable achievements in the hospitality trade
• A keen planner and strategic thinker, with experience in managing entire operations & Business with a key focus on profitability, quality, standards, and optimal utilization of resources.
• Demonstrable proficiency to develop and penetrate new markets through experience in Pre-opening, & New Projects of Hotel & Restaurant Operations.
• Key Competencies and Skills include:
• Customer and Employee engagement, Management and Operations, Teamwork, Leadership
• Analytical, Conceptual, Tactical, and Numerical skills demonstrated by experience in developing new market avenues & driving revenue growth.
• Strategic thinking processes are demonstrated by experience in proactively conducting opportunity analyses, and keeping abreast of market trends, competitor moves, and market-share metrics so as to achieve revenue leadership.
• Skills related to Planning, Organizing, Coordinating, Controlling, and Staffing

Work History 

• Heading 16 Business Units across the Gulf Countries.
• Responsible for new projects and business development 
• Core member of Executive team who devolving & reviewing 05 years' strategic plan to the Owning board, Designing & Executing business plans, budget, P&L, Forecast and other report related to operation.
• Define and prioritize key strategic objectives in coordination with partners throughout the organization to provide decision support through high quality business forecasting, operations and analytics processes.
• Assist the CEO in coordinating company initiatives and business plans, 
• SPOC with Franchise Owners & Management for business development and company initiatives.
• Guiding All the Country Head in synchronizing company standards, business strategies, Pre & Post Opening Operations and project plans for entire Middle East.
• Provide coaching, counseling and direction to direct reports to ensure their continued professional growth and development.
• Lead Area Managers & Unit Heads & team by attracting, recruiting, training and appraising talented personnel.
• Develop and maintain KPIs and business dashboards to enable performance management and facilitate accountability.
• Deliver timely, accurate and effective analysis and reporting of financial and operational performance to owning board & Heading P&L meeting along with Group Finance Head, CEO & Investors 

Achievements & Contributions to current organization

• Heading the Restaurants with 40% Operating Profit & Budgeted Revenue of KWD 12.28 (Approx.  USD 40 M) Per Annum.
• Led eleven new projects with multi-million-dollar capital investment.
• Directed crisis management during Covid 19 Epidemic & successfully operated the company with Just a 2% loss during the crisis.
• Demonstrated outstanding operational leadership skills and expertise with an emphasis on high-end guest experiences, financial analysis, controls, budgeting, management reporting, and projections.
• Managing Restaurants with 92 % Guest Satisfaction & 30 % repeated Customer Ratio.
• Developed and implemented an innovative marketing plan.
• Designed Calendar and strategy for food & beverage activities, research and development, marketing & events, digital & delivery sites.
• Prepared Business plans, Revenue and profitability strategies for Restaurants.
• Increased revenues through continuous business initiatives, running 5% growth over budget.
• Developed Pool of key talents for utilization of across other Middle East Organizations.
• Developed ODD (outdoor operations department – catering & events) contributing 10% revenue to the company 
• Enhanced Operating profit margin by 3% through various Initiatives.
• Reduced COGS by 2% Vs Previous Year.
• Reduced Employee turnover from 20% to 4% by developing PDP, KRA, Talent Pool and Taskforce team, Employee activity Calendar etc.

Education