Iana Meroshnechanko

Excellent costumer service skills, that insure client satisfaction.Sales oriented travel expert with excellent administrative skills.

  Coral Travel Travel Agency- Ukraine, Lviv                March 2004- April 2005

Tour Agent

• Sales-oriented travel expert with excellent administrative skills.
• Coordinate transportation, accommodations and itineraries for domestic and international trips for clients based on clients needs, budgets, and expectations. Develop client intake, forms and interview processes that enhance the ability to understand client requirements.
• Network with representatives of hotel chains, airlines, tourist attractions, and other destinations to create deals that saved clients and average of 25% per trip.
• Utilize the latest sales technics to upsell products and services to enhance clients overall experience.

• Guest Service Training                                                                                                  2018

            Qatar

• Importance of emotional intelligence                                                                            2018                                                                            

            Qatar

• ISSA CPR and AID Certification                                                                                  2021

            Kuwait

• Move It Group Program Escape Fitness ( HIIT)                                                           2019    

            Kuwait

• Gym Instructor                                                                                                               2018

            Ukraine

• Higher Vocational LyceumTrade and Services.                                                    2007-2009