وظائف
>
Kuwait City

    Operations and Project Manager - Kuwait City, الكويت - Talent Pal

    Talent Pal
    Talent Pal Kuwait City, الكويت

    منذ أسبوع

    Default job background
    وصف

    Operations and Project Manager IT Services

    As Operations and Project Manager you will be responsible for leading managing and developing the operations and project teams. The ideal candidate will have previous operations management experience a natural talent for getting the best out of teams and a sound understanding of the technologies. Exposure in the field of systems management data center and cloud technologies is desirable.

    Responsibilities

    • Design and deliver support and service solutions for customers
    • Monitoring the effectiveness of the team and driving through change as needed to deliver continual service improvement
    • Ensure operational procedures and practices are well defined documented and consistently applied
    • Instill a highperformance culture in the team with a focus on teamwork service excellence and ownership for resolving customer issues
    • Be capable of identifying and implementing change within the team to ensure it can take on new service offerings.
    • Contribute proactively to new service development.
    • Work closely with the Sales and Account Manager to ensure new customers are onboarded with seamless handover / transition
    • Encourage open communication between team members allowing the team to bring forward ideas on how they can collectively deliver a more effective service
    • Set and cascade business objectives and targets to the team
    • Ensure teams are skilled trained and developed to enable them to deliver highquality service and support
    • Successfully manage a number of projects simultaneously
    • Coordinate all aspects of project delivery including defining project scope specifying deliverables estimating project duration effort and cost managing project budget creating detailed project plans schedules and managing change requests.
    • Manage and develop strategic partnerships with third party suppliers and other internal stakeholders
    • Ensure quality uptodate documentation exists for all engagements
    • Achieve consistent customer satisfaction ratings and take responsibility for customer escalations and act as a point of escalation both in and out of hours as required

    Skills & Experience

    We are looking for an experienced Operations Manager from an external customerfacing IT Managed Services background with a proven track record of building developing and managing service delivery and support teams. You will have leadership and people management skills along with previous experience growing and developing an operations team.

    In addition to the above you will also:

    • Have a good level of commercial acumen
    • Be able to identify opportunities for efficiency cost reduction and continuous improvement
    • Have excellent communication influencing and customer management skills
    • Have technical understanding of Data Center and cloud technologies
    • Masters or Bachelors degree in business administration or computer science/engineering fields
    • 25 year experience in a Customer facing role
    • Successful track record in solution selling is highly desirable
    • A general understanding of IT infrastructure concepts and technologies or any handson experience in the field of IT operations or administration
    • Specific knowledge about Microsoft enterprise products will be an asset
    This job has been sourced from an external job board.
    More jobs on
  • GovCIO

    Project Manager

    منذ أسبوع

    GovCIO Kuwait City, الكويت

    Sous la hi rarchie du Responsable de service gestion patrimoniale, vous assurez et contribuez a la mise en uvre de la politique technique de maintien en tat dusage, de la s curit des biens et des personnes et de la p rennit du patrimoine, pour une qualit de service optimal aupr s ...

  • DEVjobs

    Project Manager

    منذ 4 أيام

    DEVjobs Kuwait City, الكويت

    As the first point of contact for our customers across all hierarchical levels, you are responsible for the implementation of IT projects · You are responsible for organizing and coordinating the project team in all project phases · Analyzing meaningful KPIs for project controlli ...

  • ZainTECH

    Project Manager

    منذ 5 أيام

    ZainTECH Kuwait City, الكويت

    Manage the project life cycle to deliver effective operations across the assigned projects to ensure high-quality business value is delivered. · Promote the company brand and display professionalism in dealing with internal and external customers. · Be productive and contribute t ...

  • Pakistanisinkuwait

    Project manager

    منذ 19 ساعة

    Pakistanisinkuwait Kuwait City, الكويت

    We're hiring a Project Manager to oversee project planning, execution, and completion. You'll manage timelines, resources, and budgets while ensuring quality standards and client satisfaction. Key Responsibilities: Manage resources effectively within budget and schedule constrain ...

  • RecruitMe Plus

    IT Project Manager

    منذ أسبوع

    RecruitMe Plus Kuwait City, الكويت

    Lead and manage IT projects from initiation to completion, ensuring successful delivery within budget, timeline, and quality constraints. · Collaborate with stakeholders to define project objectives, scope, and deliverables. · Develop and maintain project plans, schedules, and bu ...

  • SDPM International

    Project Manager

    منذ 3 أيام

    SDPM International Kuwait City, الكويت

    Bachelor's / Master's Degree · Strong business acumen in project planning and management · Strong verbal, written, and organizational skills · Experience in Aircraft Maintenance is a plus · The ideal candidate will be responsible for planning, coordinating, and implementing proje ...

  • BayOne Solutions

    Project Manager

    منذ أسبوع

    BayOne Solutions Kuwait City, الكويت

    Manages project financials including business impact · Meets or exceeds approved budgets. · Provides reliable financial forecasts to Management. · Manages stakeholder relationships · Manages complex multi- function and/ or global relationships with senior and executive stakeholde ...

  • Veedee Solutions Llp

    Project manager

    منذ 15 ساعة

    Veedee Solutions Llp Kuwait City, الكويت

    We are HIRING FOR Project Manager - Mechanical for Kuwait · Company Overview · Company is among the longest established manufacturers and distributors of food and beverages in the Arabian Gulf. It is privately held and based in Kuwait. The company's dairy, juice and culinary prod ...

  • Indianinkuwait

    Project Manager

    منذ أسبوع

    Indianinkuwait Kuwait City, الكويت

    Written and verbal communication skills · Capacity to manage high stress situations · Ability to multi-task and manage various project elements simultaneously · Leadership skills · Big-picture thinking and vision · Attention to detail · Conflict resolution skills · ...

  • d2m Services

    Project Manager

    منذ أسبوع

    d2m Services Kuwait City, الكويت

    As part of a marine operations project involving calm buoys (maintenance and repairs), d2m Services, specialized in the recruitment of highly qualified profiles, is recruiting experienced PROJECT MANAGER professionals who shall be in-charge of the administration of the Services. ...

  • Jefferson Frank

    Project Manager

    منذ أسبوع

    Jefferson Frank Kuwait City, الكويت

    Plan and execute blockchain projects, defining goals and managing resources. · Manage budgets and ensure adherence to financial constraints. · Oversee the development of blockchain solutions and security protocols. · Communicate project updates and security implications to stakeh ...

  • PROMAN Project Management

    Project Manager

    منذ أسبوع

    PROMAN Project Management Kuwait City, الكويت

    Past experience in managing, coordinating, supervising and administrating the project from conceptual stages through engineering, procurement, construction startup & closeout including their interface and interdependencies Thorough Knowledge of international design & construction ...

  • Winged Recruitment

    Project Manager

    منذ أسبوع

    Winged Recruitment Kuwait City, الكويت

    Lead and manage project teams, ensuring adherence to project scope, timelines, and deliverables · Develop and maintain project plans, schedules, and budgets, tracking progress and managing risks · Coordinate and collaborate with stakeholders to gather requirements, define project ...

  • TMC Middle East

    Project Manager

    منذ أسبوع

    TMC Middle East Kuwait City, الكويت

    #Experience in project management, with a strong focus on large-scale technology programs including core banking transformations · #Very strong experience in T24 Upgrading and Implementation · #Experience in Agile project management methodologies · #Experience with banking system ...

  • CMX Solutions GmbH

    Project Manager

    منذ 4 أيام

    CMX Solutions GmbH Kuwait City, الكويت

    degree (economics, engineering, or similar) or relevant work experience. · years of experience in project management. · in the customer service industry desired. · to prioritize tasks, manage multiple deadlines, and thrive in a fast-paced environment. · ...

  • Nuhorizon Staffing Solutions

    Project Manager

    منذ 4 أيام

    Nuhorizon Staffing Solutions Kuwait City, الكويت

    Determine appropriate event needs. · Creating event proposal, including schedules, venues, suppliers, legal obligations, staffing, and budgets. · Researching venues, suppliers, and contractors, then negotiating prices. · Managing suppliers and logistical activities of the event. ...

  • Dar Hamed Zubaid & Mona AlBaghli Architects

    Project Manager

    منذ 16 ساعة

    Dar Hamed Zubaid & Mona AlBaghli Architects Kuwait City, الكويت

    Experience in all aspects of the tendering process & project financials. · Able to read, analyze, and understand Project CPM · Reporting & analysis skills are mandatory surrounding a project's timeline, updates, milestones & critical path. · Will work with clients directly at tim ...

  • Ingenious Consultants

    Project Manager

    منذ أسبوع

    Ingenious Consultants Kuwait City, الكويت

    Shall have experience in project execution of elevated substation/concrete substation, in complying with project quality and safety measures. · To coordinate with client and various sub-contractors like Mechanical, Fire-Fighting, HVAC and other sub-vendors. · Shall have experienc ...

  • Hindco Recruitment Consultants

    Project Manager

    منذ 5 أيام

    Hindco Recruitment Consultants Kuwait City, الكويت

    Responsible for planning, executing, monitoring, and completing the project. · - Coordinate with client and various sub contractors like mechanical, fire-fighting, HVAC & other sub vendors. · - Execution of elevated substation / concrete substation. · Required Candidate profile · ...

  • Indianinkuwait

    Project Manager

    منذ أسبوع

    Indianinkuwait Kuwait City, الكويت

    Join our Family oriented Team and Culture We are currently looking for an experienced RN fill contract opening in the Bedford, NH area. We have contract options available that give you the flexibility to build your schedule around your current schedule while taking advantage of o ...