Syhra Laine Ramani

Loyal and approachable customer support with a strong belief in customer's focus. A quick for learner who is passionate about helping customers and achieving the superb customers service experiences.

Responsible in answering inbound and outbound calls. 
Collected customer information, assessed issues and determined possible solutions. 
Explaining billing procedures, giving a payment option and processed all the payments accurately via phone call. 
Promoting product and services while assisting the customer or during the follow up call. 
Making sure that all the inquiries and concern has been fully resolved to meet the customer satisfaction.

College Undergradute or Equivalent to Diploma. Took the Bachelor of Science in Customs Administration for 3 quarters in Gordon College, Philippines ended last 2017.