Nisreen Sanwari

To take the role of Reservations Executive/ Supervisor where I can contribute and maximize
my expertise and potential in Reservations Department and to the hotel industry.

3 years of experience in Hotel Room Reservations, Front Office Operations and Guest
Services with background in Hotel Management. 
• Adapt in qualifying potential team members by handling areas and probing specific set of skills
required. 
• Proven experience in handling diverse team with large exposure in multi-cultural working
environment
• Ability to work in multinational cultures & varied guest behavior with skills in interacting
with guests from different nationalities, meeting their requirements through efficient guest
handling & planning according to feedbacks. 
• Competent in establishing a performance-driven culture that ensures accountability and
personal ownership, training team members, developing service standards & operational
policies for business excellence. 
• Ensuring that while providing memorable stay of the guests, hotel costs and effective
revenue yield is not suffered. 
• Increasing revenue with profitable & low-cost operations with major focus on selling rooms
and other hotel services without compromising guest's experience.

Narsee Monjee Institute of Management Studies
• Diploma in Human Resources Management
Institute of Hotel Management and Catering Technology
• Bachelor of Hospitality & Hotel Administration
Indian Learners Own Academy
• Commerce