nermeen hussain

Seeking a full-time challenging position in well-reputed organization, where I can demonstrate my experience, and leverage my existing skill set in management, customer service, marketing, and training

Customer Support Specialist at One Global Service for General Trading CO. W.L.L. (2020 -present ).
 Submitting Weekly Reports to Operation Management to set the company’s sales plan accordingly.
 Conduct research relevant data on the Fintech industry and the targeted markets and support the sales team to utilize this data and to increase the sales of each vertical.
 Generate Leads for the sales team.
 Support BD operations with ideas in order to
enhance Og’s Apps and Services (Og Business, Og Checkout, Og Travel and Og Health).
 Cooperate with various departments to discuss existing market issues.
 Responsible for market surveys.
 Participate in the Og’s Campaigns.
 Customer Service Supervisor at Kuwait Box. (2017 – 2020).
 Coordinate work between sales, designers, digital plate, and factory departments.
 Arrange meetings with B2B Clients to solve
their issues and finalize company's
agreements.
 Prepare commission reports of sales team for
finance department.
 Communicate with international exhibition
companies in Kuwait, Egypt, UAE, and Turkey
to attend exhibitions.
 Train newly-joined sales employees.

English literature was my major