- Provide timely, professional, and accurate responses to customers who submit inquiries via phone, email, or chat
- Support customers and end clients on answering questions, track issues or problem reports into our IT help-desk tool and coordinate with technical and sales support teams
- Enter all correspondence and necessary information for problem resolution into our help-desk
- Manage and set customer expectations on timely resolutions of open
- Serve as a customer advocate and interact with internal teams to solve customer issues
- Support setup of new client accounts and users accounts
- Collaborate and follow-up with the product team on cases that require escalation
- Inform customers of critical issues and system updates
- Around 1 year of experience serving in an external client-facing role supporting clients via phone or years of experience using, supporting, or troubleshooting web-based applications is ;
- 1-2 years of experience working in a corporate environment supporting a product or software as a service (SaaS) solution
- Experience with being managed to traditional customer support KPI's such as response time, resolution time, and customer
- Excellent written and verbal communication skills
- Detail-oriented and organized with the ability to prioritize tasks in a deadline sensitive environment
- Strong technical, analytical and troubleshooting skills
- Must have a technical inclination and a basic understanding of computers, internet browsers such as Chrome, Firefox or MS Edge and using software on a daily
- Interest in cloud technology, SaaS and Human Resources
- A passion for delivering exceptional service
- Ability to thrive in a team environment
- Creative problem-solving capabilities, ownership of issues, and excellent organization and follow-up
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High School Receptionist
منذ أسبوع
AMERICAN UNITED SCHOOL OF KUWAIT Sabah Al Salem, الكويتAs a High School Receptionist, you will be at the front lines of high school, greeting visitors, students, and parents with a warm smile. You will manage incoming calls, assist in maintaining student records, and handle various administrative tasks. Your role will involve creatin ...
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Front Desk Receptionist
منذ أسبوع
Elite Class Kw Sabah Al Salem, الكويتPhone etiquette, Receptionist duties, and Clerical skills · Excellent communication and customer service skills · Ability to multitask and prioritize tasks · Proficient in Microsoft Office and other administrative software · Experience in a similar role is preferred · Fluency in ...
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Need receptionist حولي الكويت
منذ أسبوع
member 69323876 حولي, الكويت فريلانسرمطلوب موظفة استقبال لعيادة علاج طبيعي، و ان تكون من جنسية عربية · 1- درجة البكالوريوس على الأقل · 2-يجب على المتقدمين أن يكونوا لديهم مهارات تواصل جيدة · 3- ان يكونوا جيدين في التعامل مع المرضى. · 4-يفضل أن يكون لدى المتقدمين خبرة لا تقل عن سنتين · 5- القدرة على التحدث بالعربي ...
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Receptionist
منذ أسبوع
Ali Abdulwahab Al Mutawa Commercial Co. Kuwait City, الكويتReceptionist is responsible for performing clerical tasks within an office setting to support daily operations. Their duties include answering and transferring phone calls to employees, sorting and delivering mail to employees and greeting visitors when they arrive for meetings w ...
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Receptionist
منذ أسبوع
Khalil Bahman and Partners General Trading & Contracting Co. Wll. Kuwait City, الكويتReceptionist, with the following conditions: · Graduate + 3 years experience. · Ability to read, write and speak in English and Arabic. · Possess telephone etiquette and MS Office skills. · Preferably speaking Arabic. · ...
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Receptionist
منذ أسبوع
Mövenpick Hotels & Resorts Kuwait City, الكويتEnsures high quality customer service while following all safety protocols. · Ensures a smooth flow of customers through the store. · Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol. · Processes and understands managed care plans wh ...
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Receptionist
منذ 4 أيام
Accor Kuwait City, الكويتEnsures high quality customer service while following all safety protocols. · Ensures a smooth flow of customers through the store. · Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol. · Processes and understands managed care plans wh ...
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Receptionist
منذ 3 أيام
Indianinkuwait Kuwait City, الكويتAnswer and direct all phone calls · Greet all office guests · Manage, clean and organize the front desk · Schedule meetings, client visits and company events · Stock the copy rooms, snack room and lounge · Collect and sort all mail and packages · Provide administrative supp ...
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Receptionist
منذ 4 أيام
Land Sterling Kuwait City, الكويتAnswer and direct incoming calls, take messages and provide information to callers · Greet and assist visitors, ensuring a warm and professional welcome · Direct individuals to their respective destinations within the organisation · Handle queries from the public and customers wi ...
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Receptionist
منذ أسبوع
Indianinkuwait Kuwait City, الكويتProvide administrative support to all team members as necessary · Answer guests' and employees' questions · Validate guest parking · Process invoices and pay outstanding bills for company accounts · Perform light bookkeeping and financial record-keeping · Decorate the office ...
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Receptionist
منذ أسبوع
Jarallah German Specialized Clinic Kuwait City, الكويتThis is an exciting opportunity within the Systems Integration team at Creative Technology UK. Working closely with the wider Systems Integration team, this role would suit an individual with strong AV, construction, sales or administration experience. · The purpose of this role ...
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Receptionist
منذ أسبوع
Al-Sayafe Medical & Pharma. Co Kuwait City, الكويتExcellent communication and interpersonal skills · Strong attention to detail and organizational skills · Proficiency in Microsoft Office or similar software · Customer service experience · Experience handling cash or credit card payments · Bachelor's degree or equivalent experie ...
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Receptionist
منذ 3 أيام
Indianinkuwait Kuwait City, الكويتEnsure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) · Provide basic and accurate information in-person and via phone/email · Receive, sort and distribute daily mail/deliveries · Maintain office security by fol ...
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Receptionist
منذ أسبوع
DD Beauty Vision Kuwait City, الكويتStrong communication skills in English and Arabic. · Proven leadership abilities and meticulous attention to detail. · Experience with computer software and a keen interest in technological developments. · Exceptional interpersonal skills for handling customer interactions. · Col ...
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Receptionist
منذ أسبوع
Indianinkuwait Kuwait City, الكويتGreet and welcome guests as soon as they arrive at the office · Direct visitors to the appropriate person and office · Answer, screen and forward incoming phone calls · Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and ...
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Receptionist Female
منذ 3 أيام
MEFITPRO Kuwait City, الكويتWe are hiring a receptionist for a gym based in Kuwait - To provide full support to all customers/members visiting the gyms. - To be the first point of contact to welcome and identify their needs. - Coordinating External and Internal communication and be responsible to answer inc ...
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Receptionist Supervisor
منذ أسبوع
RecruitMe Plus Kuwait City, الكويتListen carefully to customer complaints, check the customer's vehicle, and record and complete all information with signatures in the check-in sheet as per customer request. · Explain repair estimated costs, repair process, and delivery time with comprehensive information related ...
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Receptionist Female
منذ أسبوع
misklounge Kuwait City, الكويتMaintain Reception Area:Keep the reception area tidy, organized, and presentable. · Ensure reading materials and information brochures are stocked. · Handle Mail and Deliveries:Sort and distribute incoming mail and packages to the respective recipients. · Prepare outgoing mail an ...
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Female Receptionist
منذ أسبوع
Indianinkuwait Kuwait City, الكويتWe are seeking a CNC Lathe Set-Up Operator to join our team · Summary: · You will help oversee operational activities and ensure excellent quality control. The CNC Lathe Machinist is responsible for setting up jobs on the CNC Lathe for metal and plastic components with tight to ...
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Medical Receptionist
منذ أسبوع
Athba Medical Group Kuwait City, الكويتSkills & technologies 8-12 years, with a minimum of 4-6 years of relevant experience in Test Automation. Experience working with automation tools & languages. Desired knowledge and work experience in Agile methodologies - Scrum, Kanban Knowledge of the end-to-end testing activiti ...
Receptionist - Sabah Al Salem, الكويت - Alshamel Medical Company
وصف
We are actively seeking a solutions-oriented Software Support Specialist (Agent) to join our team You will be directly responsible providing functional customer support through various mediums such as phone, email, and online This role is a great opportunity for anyone interested in joining a fast-paced culture and growth within an organization with both part time and full time positions Please choose the full time or part time options in the ;
EMPTrust HR is a leading provider of Human Capital Software on SaaS platform and provides solutions for talent management, onboarding and related solutions and provides a flexible work environment with opportunities to grow your ; We support Fortune 500 companies, Small and Large Enterprises, State and local agencies and provide a dynamic, fun work
Here's what you'll be doing:
Here's what you'll need:
An Associates or Bachelor's degree ;Exceptional candidates with strong educational credentials, web / computer knowledge and good communications skills will be considered in lieu of A background in Human Resources or study in HR will be considered an
Proficiency in MS Excel, Word, Email Outlook is required
Training: Training will be provided on company's SaaS software and related help desk tools and components for selected
Candidates who are selected will be required to complete a background check and drug screening and must be qualified work in the United States without a visa EMPTrust HR uses E-Verify for workforce eligibility checks with the Department of Homeland security
Job Type: Full-time
Education: Bachelor's (Preferred)
Work Location: Gaithersburg, MD
We provide flexible working arrangements and work hours for employees who have to deal with unexpected family ;
