Customer Service Agent - Any, الكويت - Big Frog Marketing

وصف

• Respond to customer inquiries and provide comprehensive information about our products and services
• Resolve customer issues efficiently and professionally, ensuring a high level of customer satisfaction
• Assist customers with order processing, billing inquiries, and product support
• Handle customer complaints with empathy and turn challenging situations into positive experiences
• Collaborate with internal teams to address complex customer needs and escalate unresolved issues when necessary
• Identify opportunities for process improvement and contribute to a customer-centric work environment