لم يعد يتم قبول المزيد من الطلبات لهذه الوظيفة
- Liaising between customers and cross-functional internal teams to ensure the timely and successful delivery of service and solutions according to customer needs.
- Operating as the lead point-of-contact for any and all matters specific to your customers.
- Building and maintaining strong, long-lasting, customer relationships
- Developing a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors.
- Ensuring the timely and successful delivery of our solutions according to customer needs and objectives.
- Communicating clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
- Forecasting and tracking key account metrics.
- Identifying and growing opportunities within territory and collaborating with Sales Teams to ensure growth attainment.
- Assisting with high-severity requests and issuing escalations as needed.
- Developing the Xerox Line of Business (Sales) across Kuwait
- Accuring competitive knoweldge for the service offering.