Receptionist - Al Jahra, الكويت - American International University, Kuwait

وصف

• Provide accurate information and referrals obtained from a variety of sources to field questions from the public regarding University operations, departments and programs, phone numbers, operational hours, events, etc.
• Operate complex digital telephone system to relay incoming and intra-system telephone calls
• Greet visitors and direct them to appropriate personnel or department
• Provide students/guests with general information about registration, scholarship, testing, counseling, etc., and refer students to appropriate person or department
• Maintain various voice messages associated with events, holidays and University closings
• Update and maintain University directory and other resources to ensure accurate dispensing of information; including website
• Receive mail and packages on behalf of the institution; open, sort and route mail to the appropriate personnel or department
• Answer routine questions about telephone and voice mailbox operation; report communication/computer problems to supervisor
• Work closely with Facilities and Security as needed by contacting them during an emergency or non-emergency situation
• Answer questions and provide training for new operators, on-call support or student-workers
• Maintain reception office spaces ensuring areas stocked with materials and appropriate information
• Evening and weekend duties as required
• Other duties as assigned