Area Manager - Kuwait City, الكويت - Alyasra Fashion

وصف

• Assists Line Manager in reviews and budgets
• Assists in selecting competent team members
• Supports, participates in training and develops staff for future potential
• Manages employee issues and disciplinary matters
• Ensures all brand standards, policies and procedures are communicated to team members and are complied with
• Checks quality of service, coffee and food excellence
• Utilizes customer feedback to lead stores in identifying gaps and executing improvements
• Ensures all stores appearances and equipment are maintained to brand standards, local regulations and all brand required reports and documents are completed accurately and delivered on time
• Contributes to Costa success by leading stores' operations within his area, customarily exercise discretion in managing the overall experience of the stores
• Develops store management talent; workforce management, manpower decisions, customer satisfaction and product quality and financial performance