Ensure proper filing/data-entry, organize the insurance record & activities/information and document insurance information in the patient employees' files for quick reference Monitors patient employees under medical insurance claims to resolve financial challenges and maintain a healthy aging accounts receivable (AR) under re-imbursement mode Analyze the insurance plans frequently utilized by patients to gain a deeper understanding of their intricacies for improved communication Handle the endorsement under existing insurance lines and ensure the handover of all necessary documents and cards to the concerned parties
