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Kuwait City

    Housekeeping Attendant - Kuwait City, الكويت - Four Seasons Hotels and Resorts

    Four Seasons Hotels and Resorts
    Four Seasons Hotels and Resorts Kuwait City, الكويت

    منذ 6 أيام

    Default job background
    وصف
    • Housekeeping attendant is directly responsible for the day to day key processes in his/her area of work.
    • Assists his/her supervisor in executing the day to day operational requirements.
    • Assumes training responsibilities when required; demonstrates a high degree of standards awareness; promotes teamwork and acts as role model.
    • Attends all scheduled training sessions.
    • Actively offers operational, employee and customer (internal and external) related feedback to management.
    • Displays warmth, care and genuine enthusiasm when dealing with guests and internal customers; lives the Golden Rule.
    • Adheres to the hotel's code of conduct and grooming & hygiene standards.
    • Actively participates in briefings and meetings.
    • Maintains a clean and orderly work area and promotes a safe working environment.
    • Cleans and guest rooms and public areas as assigned and in accordance with hotel standards; stocks and maintains the linen closet.
    • Possesses a high degree of product knowledge and relevant technical skills. Keeps abreast of events in the hotel.
    • Provides genuine hospitality and recognition in the work area. Promotes hotel services and products.
    • Anticipates guest needs and takes ownership of guest concerns and requests; acts decisively to ensure guest satisfaction. Offers a special service touch when an opportunity is presented.
    • Is proficient in the safe handling of all relevant equipment and machinery; reports defects and accidents to management immediately.
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